Audits, corrective actions, preventive actions per ISO 9001:2000 and 19011:2002 requirements        
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Module "Audits"

Standard ISO 9001:2000, ch. 8.2 says:


"The organization shall conduct internal audits at planned intervals to determine whether the quality management system:
a) conforms to the planned arrangements (see 7.1) to the requirements of this International Standard and to the quality management system requirements established by the organization, and
b) is effectively implemented and maintained.

An audit program shall be planned, taking into consideration the status and importance of the processes and areas to be audited, as well as the results of previous audits. The audit criteria, scope, frequency and methods shall be defined. Selection of auditors and conduct of audits shall ensure objectivity and impartiality of the audit process. Auditors shall not audit their own work".

Module "Audits" assists the software users in achieving these objectives.
  1. Full correspondence of the process of planning and conducting audits/corrective actions to ISO 9001:2000 and 19011:2002 requirements.
  2. Determination of audit team and requirements to auditors.
  3. Organization of training process of auditors, control over the level of competency of auditors
  4. "Audit report" - quick composing audit reports in a consistent format corresponding to ISO 19011:2002 requirements
  5. "CAP" mode - quick composing corrective action plans in a consistent format corresponding to ISO 19011:2002 requirements).
  6. Automatic notification of all involved parties about upcoming audits
  7. Automatic distribution of files of relevant documents to involved parties
  8. Monitoring of audits conducting and taking planned corrective actions.
  9. Monitoring of effectiveness of corrective actions taken.
  10. Automatic notification of users about overdue audits/corrective actions.
  11. Access to audit/CAP information in accordance with different pre-defined authorization levels.
  12. "Control of audits" mode - grouping/filtering/sorting/quick search of appropriate audit records
  13. One-click generating of consistently shaped required documents (audit reports, corrective action plans, etc.)

 


Interface screens