Module "Non-conformities"
Standard 9001:2000, ch. 8.5.1 "Continual improvement" requires: " The organization shall continually improve the effectiveness of
the quality management system through the use of the quality policy, quality objectives, audit results, analysis of data,
corrective and preventive actions and management review".
Ch. 5.6 "Management review" of the Standard says: " Top management shall review the organization's quality management system, at planned intervals, to ensure its continuing suitability, adequacy and effectiveness" - in other words, effectiveness of the management system should be reviewed/assessed on a regular basis.
Module "Nonconformities" will help you to fulfill these (as well as many other) requirements of ISO standards. In particular, using ISOSystemPlus you could:
- Develop a system for classification of nonconformities
- Define criteria of their quantitative evaluation.
- Organize registration of non-conformities and effective control over their in-time elimination
- Carry out comparative quantitative analysis of nonconformities (number, "seriosity", reason, area of occurring, responsible for elimination, etc.) .
- Carry out quantitative evaluation of effectiveness of your organization's management system.
- Work in "Control of complaints" mode - quick searching/filtering/grouping/sorting of complaints records by needed parameter(s)
- Summarize and present results of the analysis in the vivid (graphics, charts, incl. Pareto charts) form suitable for
needs of management analysis and taking business decisions
- Work in "Control of non-conformities" mode - quick searching/filtering/grouping/sorting of non-conformities records by needed parameter(s)
- Generate needed reports by "one-mouse" click, convert/save the reports in Word or Excel formats
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